Salesforce is an extensive SaaS (cloud service) that integrates many tools in one place. It is not only CRM, but a platform providing solutions in areas such as: customer support, marketing automation, sales automation, community building, customer relationship management, and data analysis. With this extensive service, you can perfectly engage your customers with automated marketing campaigns from anywhere and scale your business. You can also use the platform to maintain relationships with employees, and integrate with various tools such as Slack for even better communication throughout the team.
List of functionalities:
- sending SMS from the form to a single number;
- sending SMS to the early created campaign;
- sending SMS from the contact list;
- ability to send SMS from the card position / contact details;
- SMS sending after specific events and preceding conditions;
- creating your own scenarios for sending short text messages;
- checking reports of recently sent messages;
- defining of own sender ID's;
- possibility of sending SMS with alphanumeric and numerical sender ID.
How to use the integration?
After installation, enter the App Launcher and select the ServerSMS App. Then select SMS configuration -> Create account, after which you will be redirected to the instructions for creating an account in SerwerSMS.pl (the necessary configuration). Now is the time to set up an account on theSerwerSMS.pl platform. After activating the test package or using one of the cooperation models and after providing the appropriate login data and the sender ID's, you can freely use the integration. More information on integration can be found in the manual, which is downloadable in PDF format.